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Before you send us e-mail, first please read our FAQ (Frequently-Asked Questions) page. We list up the answers to the questions that customers send us are
explained there as possible as we can do. That's why we request you to
read the FAQ.
In order to avoid confusion, we provide several email address for direction
specific questions. Please check following list carefully before sending
us email.
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Questions about our service or website . |
questions@datalink-japan.com |
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Questions, problems or commnets related to our website itself |
webmaster@datalink-japan.com |
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Questions related to individual selling goods |
goods@datalink-japan.com |
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Trouble related to the shipping or delivery |
shipping@datalink-japan.com |
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Questions related to payment |
payment@datalink-japan.com |
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Please note that we get many email and no matter how hard we try, next-day
answers are not always possible. Keep in mind that we may need the time
to answer to your email due to investigation and decision. Though it may
take a few days, we do answer email sent to us about problems or questions
not answered in our FAQ. Please understand our situation like that. |