Before you send us e-mail, first please read our FAQ (Frequently-Asked Questions) page. We list up the answers to the questions that customers send us are explained there as possible as we can do. That's why we request you to read the FAQ.

In order to avoid confusion, we provide several email address for direction specific questions. Please check following list carefully before sending us email.
 

Questions about our service or website . questions@datalink-japan.com 
Questions, problems or commnets related to our website itself webmaster@datalink-japan.com 
Questions related to individual selling goods   goods@datalink-japan.com 
Trouble related to the shipping or delivery   shipping@datalink-japan.com 
Questions related to payment payment@datalink-japan.com 
     
  Please note that we get many email and no matter how hard we try, next-day answers are not always possible. Keep in mind that we may need the time to answer to your email due to investigation and decision. Though it may take a few days, we do answer email sent to us about problems or questions not answered in our FAQ. Please understand our situation like that.

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